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Latest Incidents

5th July, 2025 - 8:17PM: At 8:17PM today we attend a vehicle fire in Haydon Hollow, Goathill in...Read more

3rd July, 2025 - 5.51pm: We were called to Holton Heath, Poole to reports of a fire in the open...Read more

3rd July, 2025 - 9.24am: We were called at 9.24am today (3 July) to Trigon Hill, Wareham to rep...Read more

2nd July, 2025 - 9.09am: Swindon - Crews from Stratton and Swindon were mobilised to an address...Read more

2nd July, 2025 - 8.50am: Poole - At 0850 Fire Control received a request from Police for assist...Read more

1st July, 2025 - 6.27am: Poole - Property Fire attended by crews from Poole and Westbourne crew...Read more

30th June, 2025 - 5.26pm: Update - Area of grass alight approx 15m x 5m out on arrival, being da...Read more

30th June, 2025 - 4.41pm: At 4.41pm we received a call to alarms activating in a domestic proper...Read more

30th June, 2025 - 4.16pm: At 4.16pm we received a call to a fire on a railway embankment near Af...Read more

30th June, 2025 - 3.11pm: At 3.11pm we received a call to a vehicle fire in Tidworth Road, Porto...Read more

New to living in the UK and fire safety in other languages

We understand that you will have lots to think about when you move to a new country.  

You and your family’s safety is a priority to us, and we want to make it as easy as possible for you to know how to stay safe whilst living in the UK. 

Please watch this safety video:

Please read the important information below:  

Help in an emergency 

The emergency telephone number is 999 

This is for  Ambulance, Fire and Rescue, Police, Coastguard and Mountain rescue.

It is free from all phones and translators are available.  

You will be asked:  

What is the address of the incident? 

What help do you need? 

For more information on making a 999 call: Dorset & Wiltshire Fire Service | Making a 999 call (dwfire.org.uk) 

What to do in an emergency

If there is a fire:  

GET OUT – everyone should get out the building carefully but quickly. Do not stop for possessions.  

STAY OUT – once you are out, stay out. Do not go back in for any reason. 

CALL 999 – ask for the Fire and Rescue Service.  

 

 If clothes catch fire:  

STOP – Stand still 

DROP – Drop to the ground 

ROLL  – Roll around on the ground to put the flames out.  

If the person cannot do this, cover the flames with thick material such as a blanket or coat and smother the flames. 

 If someone is burnt: 

For more information: www.nhs.uk/Conditions/Burns-and-scalds 

If someone is in difficulty in water:  

CALL 999 – Ask for the Coastguard if at the Coast or Fire and Rescue Service for inland water 

TELL  – tell them to FLOAT on their back, with their arms and legs like a star 

THROW- if possible, throw them something that floats to hold on to 

Never go into the water yourself  

How to keep yourself safe if there is a fire: 

Have working Smoke Detectors and Carbon Monoxide Detectors in your home.  

Make sure everyone knows what to do if the detectors sound. 

Have an escape plan for your home and make sure everyone knows it. Have a plan B in case your original plan is blocked. 

Have a safe meeting point outside so you know if everyone is safely out.  

Keep keys by the doors so they can easily be opened.  

Keep your fire escape routes clear of clutter and items. 

Remember: GET OUT, STAY OUT, CALL 999 

How to prevent fires in the home: 

Cooking 

Flames 

Electricity 

Be safe on the roads: 

Traffic drives on the left, take care when crossing the roads.  

Be aware that emergency vehicles can drive through red traffic lights and over other road crossings, so please take can if you hear sirens.  

Always wear a seatbelt in a vehicle, children under 12 and under 135cm tall must be in a suitable car seat. 

Be safe by water:  

Be aware of the potential for cliff falls. Do not go under or near the edge of cliff which are at risk 

Never jump into unknown water.  

If you are in difficulty in water, FLOAT lie on your back with your arms and legs extended, when your breathing calms call for help or try to swim to shore.  

Visit Float To Live – What To Do In An Emergency – RNLI for further water safety advice 

Further Safety information can be found here:  

There are may more ways you can keep you and your family safe; Dorset & Wiltshire Fire Service | Your safety (dwfire.org.uk), including “A Safer Home” booklet translated into several languages.  

Here is an activity booklet for Afghan children who have moved to Dorset or Wiltshire, either for a short time before they move to their long term home, and for those who have resettled here.

Afghan children’s activity book (Dari)

Afghan children’s activity book (Pashto)

The “A Safer Home” leaflets are available to download in the following languages:

Arabic Bi-lingual

Bengali Bi-lingual

Bulgarian Bi-lingual

Chinese Bi-lingual

Dari

Filipino

French Bi-lingal

Gujarati Bi-lingual

Hindi

Hungarian Bi-lingual

Italian

Latvian Bi-lingual

Lithuanian Bi-lingual

Nepali

Pashto

Polish Bi-lingual

Tamil_Bi-lingual

Turkish

Portugese Bi-lingual

Punjabi Bi-lingual

Romanian Bi-lingual

Slovak Bi-lingual

Somali Bi-lingual

Spanish Bi-lingal

Urdu Bi-lingual

Ukranian Bi-lingual

If you are seeking fire safety information for your business in other languages, please click here

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