New to living in the UK and fire safety in other languages

We understand that you will have lots to think about when you move to a new country.

You and your family’s safety is a priority to us, and we want to make it as easy as possible for you to know how to stay safe whilst living in the UK.

Please watch this safety video:

Please read the important information below:

Help in an emergency

The emergency telephone number is 999

This is for Ambulance, Fire and Rescue, Police, Coastguard and Mountain rescue.

It is free from all phones and translators are available.

You will be asked:

What is the address of the incident?

What help do you need?

For more information on making a 999 call: Dorset & Wiltshire Fire Service | Making a 999 call (dwfire.org.uk)

What to do in an emergency

If there is a fire:

GET OUT – everyone should get out the building carefully but quickly. Do not stop for possessions.

STAY OUT – once you are out, stay out. Do not go back in for any reason.

CALL 999 – ask for the Fire and Rescue Service.

If clothes catch fire:

STOP – Stand still

DROP – Drop to the ground

ROLL – Roll around on the ground to put the flames out.

If the person cannot do this, cover the flames with thick material such as a blanket or coat and smother the flames.

If someone is burnt:

COOL – under cool running water for at least 20 minutes

COVER- with clingfilm or similar dressing to keep it clean

CALL – for medical help if needed

For more information: www.nhs.uk/Conditions/Burns-and-scalds

If someone is in difficulty in water:

CALL 999 – Ask for the Coastguard if at the Coast or Fire and Rescue Service for inland water

TELL – tell them to FLOAT on their back, with their arms and legs like a star

THROW- if possible, throw them something that floats to hold on to

Never go into the water yourself

How to keep yourself safe if there is a fire:

Have working Smoke Detectors and Carbon Monoxide Detectors in your home.

Make sure everyone knows what to do if the detectors sound.

Have an escape plan for your home and make sure everyone knows it. Have a plan B in case your original plan is blocked.

Have a safe meeting point outside so you know if everyone is safely out.

Keep keys by the doors so they can easily be opened.

Keep your fire escape routes clear of clutter and items.

Remember: GET OUT, STAY OUT, CALL 999

How to prevent fires in the home:

Cooking

Be very careful when cooking.

Never leave cooking unattended.

Keep the cooker and the area around it clean and tidy.

Flames

Keep matches and lighters out of the reach of children.

Be careful with naked flames.

Electricity

Switch off electrical equipment when not in use

Do not overload electrical sockets

It is safer to charge mobile phones, laptops, tablets when you are awake

Always use the correct charger for the equipment

Be safe on the roads:

Traffic drives on the left, take care when crossing the roads.

Be aware that emergency vehicles can drive through red traffic lights and over other road crossings, so please take can if you hear sirens.

Always wear a seatbelt in a vehicle, children under 12 and under 135cm tall must be in a suitable car seat.

Be safe by water:

Be aware of the potential for cliff falls. Do not go under or near the edge of cliff which are at risk

Never jump into unknown water.

If you are in difficulty in water, FLOAT lie on your back with your arms and legs extended, when your breathing calms call for help or try to swim to shore.

Visit Float To Live – What To Do In An Emergency – RNLI for further water safety advice

Further Safety information can be found here:

There are may more ways you can keep you and your family safe; Dorset & Wiltshire Fire Service | Your safety (dwfire.org.uk), including “A Safer Home” booklet translated into several languages.

Here is an activity booklet for Afghan children who have moved to Dorset or Wiltshire, either for a short time before they move to their long term home, and for those who have resettled here.

Afghan children’s activity book (Dari)

Afghan children’s activity book (Pashto)

The “A Safer Home” leaflets are available to download in the following languages: