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Latest Incidents

21st January, 2026 - 09:53: We were called at 9:53am today we reports of a chemical related incide...Read more

16th January, 2026 - 3.28pm: At 3.28pm we received a call to a vehicle fire in South Street, Wareha...Read more

16th January, 2026 - 1.58pm: At 1.58pm we received a call to alarms operating in a domestic propert...Read more

16th January, 2026 - 12.41pm: At 12.41pm we received a call to alarms operating in a domestic proper...Read more

16th January, 2026 - 12.17pm: At 12.17pm we received a call to alarms in a domestic property in Lowe...Read more

16th January, 2026 - 9.13am: At 9.13am we received a call to an unknown fire in the Wallisdown Road...Read more

Healthcare equipment

Healthcare equipment and products used in the home allow people to be cared for in familiar surroundings. Whilst these items can ease discomfort and improve healthcare outcomes, it is important to be aware that – in the event of a fire – they may increase the spread and intensity of the flames.

If you care for someone who needs specialist healthcare equipment, make sure that you always follow the manufacturer’s safety advice.

Dynamic airflow pressure relieving mattresses and overlays

These items are used to prevent and treat pressure sores and ulcers, which can be caused by extended periods of immobility. The mattress is filled with air by a pump, which adjusts pressure according to the patient’s needs.

When punctured by a heat source, such as a match, the escaping airflow can cause a fire to spread rapidly. The emergency battery back-up may continue to pump air, which can then cause the fire to burn longer.

Incontinence products

Incontinence pads and pants help people live at home with more dignity. However, these products are often supplied in large quantities and they can be bulky and difficult to store.

Further guidance

We offer free Home Fire Safety visits, where we come to the home at a convenient time to see what we can do together to make you or the person you care for safer. We will fit free smoke alarms where required.

To request a free Home Fire Safety visit, please call 0800 038 2323 or click here.

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