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Latest Incidents

31st March, 2020 - 20:11: 20:11 Call came in due to signs of smoke and alarm sounding in Blandfo...Read more

29th March, 2020 - 13:11: 13:11 Crews from Westbourne and Springbourne attended Bury Road, Poole...Read more

29th March, 2020 - 12:50 : 12:50 Call came in of a suspected chimney fire in Trowbridge Road, See...Read more

29th March, 2020 - 12:12: 12:12 Call came in from Roman way - Blandford about a possible washing...Read more

28th March, 2020 - 5.39pm: Rowde - One crew from the Devizes fire station were mobilised to a rep...Read more

27th March, 2020 - 08.03pm: 2 fire crews from Chippenham have attended an RTC on Lowden. This invo...Read more

26th March, 2020 - 20:31: Salisbury were mobilised to a report of a chimney fire. Crews managed ...Read more

26th March, 2020 - 20:28: Westbury mobilised to smell of burning. After further investigation no...Read more

26th March, 2020 - 20:12: Tisbury mobilised to alarms sounding in residential building. This tur...Read more

26th March, 2020 - 19:33: Redhill mobilised to report of alarms sounding on Wimborne Road in Bou...Read more

Hearing and sight difficulties

Hearing difficulties

If you or someone you care for has difficulty hearing, smoke alarms are available that use a strobe light and vibrating pads.

These alarms systems work in the same way as other smoke alarms and are available following an assessment.  Please contact us via email at [email protected] or phone us for free on 0800 038 2323.

Another consideration is fitting interlinked smoke alarms that connect to the telecare, carecall or lifeline system.

If you have specialist communication, such as a text phone or Minicom, you can contact the emergency services on 18000.

Register for the SMS 999 service, it will link you automatically to the emergency services. To register, text ‘register’ to 999. You will get a reply – then follow the instructions.

Sight difficulties

Limited sight can make escaping the property in the event of a fire more difficult, so consider placing a tactile indicator along your escape route to make it easier to find the exit.

If you or the person you care for has trouble seeing the smoke alarm to test it, try putting a brightly coloured sticker on it.

Consider fitting bump-ons (also known as plastic blisters) to appliances as a way of making sure they are switched off properly.

Check electrical leads regularly by touch. If they are frayed or faulty, don’t plug them in or switch them on. If electrics are giving off a burning smell, turn them off and unplug them immediately.

Click here for our downloadable advice leaflet Sight Loss.

Further guidance

We offer free Safe & Well visits, where we come to the home at a convenient time to see what we can do together to make you or the person you care for safer. We will fit free smoke alarms where required.

To request a free Safe and Well Visit, please call 0800 038 2323 or click here.

 

 

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