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Latest Incidents

15th November, 2019 - 3.36pm: One pump from Westbourne and two pumps from Poole were mobilised to a ...Read more

15th November, 2019 - 2.36pm: One pump from Stratton St. Margaret, one pump from Swindon and one pum...Read more

15th November, 2019 - 12.52pm: Two pumps from Chippenham, one pump from Malmesbury, water carrier fro...Read more

15th November, 2019 - 9.45am: One pump from Westlea and one pump from Stratton St. Margaret were mob...Read more

14th November, 2019 - 8.29pm: Easton Royal - Crews from the Pewsey fire station were mobilised to a ...Read more

14th November, 2019 - 7.49pm: Moreton - Crews from Bere Regis and Wareham fire stations were mobilis...Read more

14th November, 2019 - 2:52pm: Three appliances from Springbourne, Redhill Park and Christchurch were...Read more

14th November, 2019 - 08:19am: A crew from Trowbridge have rescued a cat which was stuck between two ...Read more

13th November, 2019 - 12:22 PM : A crew from Weymouth has attended a bin fire near the Kings Statue on ...Read more

13th November, 2019 - 10:01 AM : Crews have released 1 elderly female from a vehicle that had driven in...Read more

Hearing and sight difficulties

Hearing difficulties

If you or someone you care for has difficulty hearing, smoke alarms are available that use a strobe light and vibrating pads.

These alarms systems work in the same way as other smoke alarms and are available following an assessment.  Please contact us via email at [email protected] or phone us for free on 0800 038 2323.

Another consideration is fitting interlinked smoke alarms that connect to the telecare, carecall or lifeline system.

If you have specialist communication, such as a text phone or Minicom, you can contact the emergency services on 18000.

Register for the SMS 999 service, it will link you automatically to the emergency services. To register, text ‘register’ to 999. You will get a reply – then follow the instructions.

Click here for our downloadable advice leaflet Hearing Loss.

Sight difficulties

Limited sight can make escaping the property in the event of a fire more difficult, so consider placing a tactile indicator along your escape route to make it easier to find the exit.

If you or the person you care for has trouble seeing the smoke alarm to test it, try putting a brightly coloured sticker on it.

Consider fitting bump-ons (also known as plastic blisters) to appliances as a way of making sure they are switched off properly.

Check electrical leads regularly by touch. If they are frayed or faulty, don’t plug them in or switch them on. If electrics are giving off a burning smell, turn them off and unplug them immediately.

Click here for our downloadable advice leaflet Sight Loss.

Further guidance

We offer free Safe & Well visits, where we come to the home at a convenient time to see what we can do together to make you or the person you care for safer. We will fit free smoke alarms where required.

To request a free Safe and Well Visit, please call 0800 038 2323 or click here.

 

 

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