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Latest Incidents

19th September, 2019 - 3:14 PM : A crew has attended a fire involving an area of grass and stubble, the...Read more

19th September, 2019 - 11:17 AM : Crews attended a road traffic collision involving 2 cars, 1 car was on...Read more

19th September, 2019 - 08:53 AM : Crews attended a small fire in the kitchen of a flat this morning invo...Read more

18th September, 2019 - 4.38pm: Chippenham - Two crews from the Chippenham fire station and a water ca...Read more

18th September, 2019 - 2:36pm: Crews from Devizes and Chippenham are currently in attendance at a roa...Read more

18th September, 2019 - 12:11pm: A crew from Christchurch attended a fire involving food in a microwave...Read more

18th September, 2019 - 11:32am: A crew from Trowbridge were mobilised to a domestic smoke alarm soundi...Read more

18th September, 2019 - 11:19am: Crews from Shaftesbury and Warminster are in attendance at a road traf...Read more

18th September, 2019 - 09:25: A crew from Devizes attended a tree fire in the wooded area off of Gro...Read more

16th September, 2019 - 07.10pm: One fire crew from Swindon Central have extinguished a fire involving ...Read more

Hearing and sight difficulties

Hearing difficulties

If you or someone you care for has difficulty hearing, smoke alarms are available that use a strobe light and vibrating pads.

These alarms systems work in the same way as other smoke alarms and are available following an assessment.  Please contact us via email at [email protected] or phone us for free on 0800 038 2323.

Another consideration is fitting interlinked smoke alarms that connect to the telecare, carecall or lifeline system.

If you have specialist communication, such as a text phone or Minicom, you can contact the emergency services on 18000.

Register for the SMS 999 service, it will link you automatically to the emergency services. To register, text ‘register’ to 999. You will get a reply – then follow the instructions.

Click here for our downloadable advice leaflet Hearing Loss.

Sight difficulties

Limited sight can make escaping the property in the event of a fire more difficult, so consider placing a tactile indicator along your escape route to make it easier to find the exit.

If you or the person you care for has trouble seeing the smoke alarm to test it, try putting a brightly coloured sticker on it.

Consider fitting bump-ons (also known as plastic blisters) to appliances as a way of making sure they are switched off properly.

Check electrical leads regularly by touch. If they are frayed or faulty, don’t plug them in or switch them on. If electrics are giving off a burning smell, turn them off and unplug them immediately.

Click here for our downloadable advice leaflet Sight Loss.

Further guidance

We offer free Safe & Well visits, where we come to the home at a convenient time to see what we can do together to make you or the person you care for safer. We will fit free smoke alarms where required.

To request a free Safe and Well Visit, please call 0800 038 2323 or click here.

 

 

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