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Latest Incidents

28th May, 2020 - 5:18am: A well established fire in an industrial unit. Being extinguished usin...Read more

27th May, 2020 - 11:08 : Hurst Heath - Crews from the Bere Regis fire station were mobilised to...Read more

27th May, 2020 - 11:02: Bradford-on-Avon - Crews from the Bradford-on-Avon fire station were m...Read more

27th May, 2020 - 1.25pm: Bournemouth - Crews from Springbourne, Christchurch and Westbourne fir...Read more

27th May, 2020 - 8.30am: Poole - One crew from the Poole fire station were mobilised to a repor...Read more

25th May, 2020 - 1.05pm: Two pumps and the aerial from Swindon and one pumps from Stratton were...Read more

23rd May, 2020 - 01:13: At 01:13hrs Swindon were mobilised to a flood from internal source, cr...Read more

22nd May, 2020 - 20:48: At 20:48hrs Chippenham were mobilised to a fire in the open, this was ...Read more

22nd May, 2020 - 19:50: At 19:50hrs Swindon mobilised to alarms sounding, this turned out to b...Read more

22nd May, 2020 - 18:26: At 18:26hrs Ferndown mobilised to alarms sounding in a residential pro...Read more

Response Privacy Notice

How we use personal information for our response services

Dorset & Wiltshire Fire and Rescue Service responds to emergency calls from members of the public. As a data controller, we collect and process personal information about individuals who have been the recipient of our services.

The categories of the information that we collect, process, hold and share include:

Why we collect and use this information

We collect this information to enable us to carry out our statutory obligations under the Fire Services Act 2004, and in our official authority as a Fire and Rescue Service. The collection and use of special categories of personal data is done so because it is in the substantial public interest (Article 9(2)(g) of the GDPR and Schedule 1, Part 2, Paragraph 6 of the DPA).

Once the incident is closed, we keep incident data for other purposes including:

We analyse our incident data to identify trends and predict areas within our communities which are more likely to experience fire related emergencies.

We may also contact you after we provide certain services, to obtain your opinion on those services.  This helps us to understand your needs, improve our service and help protect you in the future.

Storing this information

We share a control and communications system with Devon & Somerset Fire and Rescue Service, and Hampshire Fire and Rescue Service (as part of the Networked Fire Services Partnership), which we use to mobilise resources in response to an incident. We apply strict security controls to the system to ensure that access is limited to those who need to see it. We keep incident data for 10 years. We record emergency calls and keep the audio for a period of two years, but we may keep specific calls for longer depending on the circumstances; such as if it is needed as evidence for a court hearing.

Who we share this information with and why

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Post Holders:
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