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Latest Incidents

17th October, 2021 - 04:02am: B4192 Liddington - A crew from Swindon are currently assisting Police ...Read more

16th October, 2021 - 9:17pm: Nr Bailey Ridge Lane, Lillington - two crews from Yeovil and Sherborne...Read more

16th October, 2021 - 7:10pm: Poole - a crew from Poole are currently in attendance at a large fire ...Read more

16th October, 2021 - 12:11: Firefighters from Warminster Fire Station attended a car fire in Crock...Read more

16th October, 2021 - 08:45: Control received a call to a 3-storey commercial property in Swindon t...Read more

16th October, 2021 - 07:55: Fire fighters from Swindon, Stratton, Westlea, Royal Wootton Bassett a...Read more

14th October, 2021 - 11:46am: Devizes - Two crews from Devizes and Trowbridge are currently in atten...Read more

11th October, 2021 - 01:12: Firefighters responded to a call from flats that had flooding from an ...Read more

10th October, 2021 - 18:31: Firefighters from Portland attended reports of a fire in the open. For...Read more

Response Privacy Notice

How we use personal information for our response services

Dorset & Wiltshire Fire and Rescue Service responds to emergency calls from members of the public. As a data controller, we collect and process personal information about individuals who have been the recipient of our services.

The categories of the information that we collect, process, hold and share include:

Why we collect and use this information

We collect this information to enable us to carry out our statutory obligations under the Fire Services Act 2004, and in our official authority as a Fire and Rescue Service. The collection and use of special categories of personal data is done so because it is in the substantial public interest (Article 9(2)(g) of the GDPR and Schedule 1, Part 2, Paragraph 6 of the DPA).

Once the incident is closed, we keep incident data for other purposes including:

We analyse our incident data to identify trends and predict areas within our communities which are more likely to experience fire related emergencies.

We may also contact you after we provide certain services, to obtain your opinion on those services.  This helps us to understand your needs, improve our service and help protect you in the future.

Storing this information

We share a control and communications system with Devon & Somerset Fire and Rescue Service, and Hampshire Fire and Rescue Service (as part of the Networked Fire Services Partnership), which we use to mobilise resources in response to an incident. We apply strict security controls to the system to ensure that access is limited to those who need to see it. We keep incident data for 10 years. We record emergency calls and keep the audio for a period of two years, but we may keep specific calls for longer depending on the circumstances; such as if it is needed as evidence for a court hearing.

Who we share this information with and why

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Post Holders:
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