Data Protection legislation is designed to protect personal information about living individuals. It sets the rules for how we handle your information. If the rules are not followed we risk breaking the law.
What is Personal Information?
Personal information is any information that can be used to identify you. This includes details we might hold about you, such as your name, address and contact details.
Some types of personal information are classified as special category information and require more careful handling. This includes information about ethnic or racial origin, political opinions, and religious beliefs.
When we ask for your personal information, we will:
- make sure you know why we need it
- only ask for what we need, and not to collect too much or irrelevant information
- protect it and make sure nobody has access to it who shouldn’t
- only share it with other organisations when the law allows
- make sure we don’t keep it longer than necessary.
In return, we ask you to:
- give us accurate information
- tell us as soon as possible if there are any changes, such as a new address.
This will help us to keep your information reliable and up to date.
Under data protection legislation, you have several rights, including the right to access the information an organisation holds about you. Please see Your Data, Your Rights, to find out more about your rights.
You can contact our Data Protection Officer (DPO) if you wish to exercise any of your rights as described, have a query on how personal data is handled within our organisation or just want further information and advice. Please email [email protected] or write to us at the following address: Data Protection Officer, Dorset & Wiltshire Fire and Rescue Service, Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury SP1 3NR. Tel: 01722 691000.
Making a complaint
If you consider you have not received the information to which you are entitled, or your request has not been dealt with effectively you can make a complaint.
If you are still not satisfied after using our internal complaints procedure, you can contact the Information Commissioner (www.ico.gov.uk) at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 01625 545700