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Latest Incidents

13th December, 2017 - 9.00pm: At 9.00pm we received a call to water entering a property in Manor Roa...Read more

12th December, 2017 - 6.05pm: At 6.05pm we received a call to a chimney fire in Cricklade Road, Swin...Read more

12th December, 2017 - 5.46pm: At 5.46pm we received a call to a chimney fire in Frobisher Drive, Swi...Read more

12th December, 2017 - 5.42pm: At 5.42pm we received a call to a fuel spill in Tolpuddle Gardens, Bou...Read more

12th December, 2017 - 5.32pm: At 5.32pm we received  a call to a fire in a domestic property in Roya...Read more

12th December, 2017 - 13:24: Crews from Shaftesbury, Gillingham and Sturminster Newton attended a R...Read more

12th December, 2017 - 08:55: Crews from Shaftesbury and Mere attend reports of smell of smoke at a ...Read more

12th December, 2017 - 08:09: Crew from Swindon attend a car fire on Frankland Road.  Extinguished 2...Read more

11th December, 2017 - 11.12am: Salisbury- Two crews from Salisbury and one from Wilton along with Red...Read more

11th December, 2017 - 4.32am: Highworth - Crews from Stratton and Swindon and an officer attended a ...Read more

Our performance

We constantly measure our performance, to ensure that you are receiving the quality of service that you rightly expect from us.

We are developing a performance management dashboard which will be available shortly. In the interim, if you would like to discuss any aspect of performance management, what we do or what outcomes we are achieving, please email our Head of Strategic Planning and Knowledge Management at [email protected]

Performance targets – what you can expect

The Fire & Rescue Services National Framework sets out the priorities and objectives for fire and rescue authorities to be accountable to communities for the service provided. Key to this is an understanding of the corporate targets that have been set, which enable you  to be assured of progress.

A number of key processes and strategic projects will be finalised during 2016/17 and a large amount of work is needed to bring together systems, data and definitions which will support the setting of effective corporate targets.

In these circumstances, we have developed a set of expectations so that you can judge how effectively we perform. It is anticipated that more work on defining these expectations will take place during 2017.

Expectations

By 2020, we will:

results found.

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