We constantly measure our performance, to ensure that you are receiving the quality of service that you rightly expect from us. We have a defined approach which creates a clear line of sight between what we want to do and what results and outcomes we achieve.
Our outcomes are linked to the work of our partners and reported back to them and all our stakeholders.
Our approach to performance and evaluation sets out our how we do this and you can look at this by following this link: Our Approach to Performance and Evaluation
We report back to the Fire and Rescue Authority quarterly through their various committees, as well as to the full Authority every six months.
In addition, we have developed a corporate dashboard of performance, where you can look at what we are doing and how we are performing. This is currently being updated and will be available shortly.