We constantly measure our performance, to ensure that you are receiving the quality of service that you rightly expect from us. We have a defined approach which creates a clear line of sight between what we want to do and what results and outcomes we achieve.
Our outcomes are linked to the work of our partners and reported back to all of our stakeholders.
We report back to the Fire and Rescue Authority quarterly through their various committees, as well as to the full Authority every six months. Quarterly performance dashboards are available to view for Local Performance & Scrutiny Committee meetings, quarterly paper performance reports are published for the Finance & Audit Committee, and six-monthly paper performance reports are published for the Fire and Rescue Authority. These can be viewed eight days before each meeting on the Fire & Rescue Authority Agendas and Minutes page.