Emergency? Call 999

For general enquiries

Contact Us

Latest Incidents

28th April, 2017 - 07.53pm: A fire crew from Springbourne and a Landrover pump from Christchurch h...Read more

28th April, 2017 - 07.21pm: Fire crews from Wilton and Tisbury have extinguished a chimney fire at...Read more

28th April, 2017 - 06.57pm: One fire crew from Westbourne have extinguished a fire involving a sma...Read more

28th April, 2017 - 05.58pm: Fire crews from Maiden Newton and Yeovil (Devon and Somerset Fire and ...Read more

28th April, 2017 - 5.04pm: Yatton Keynell - One crew from Chippenham were called to a fire in a g...Read more

28th April, 2017 - 2.59pm: Upton - 2 pumps were mobilised from Poole to a car fire on the Upton B...Read more

28th April, 2017 - 12.20pm: Trowbridge - A crew from Bradford On Avon who were standing by at Trow...Read more

28th April, 2017 - 10.13am: Trowbridge - Crews from Trowbridge were called to a premises in Wingfi...Read more

28th April, 2017 - 9.00am: Bournemouth - A crew from Springbourne attended a property where they ...Read more

28th April, 2017 - 7.28am: Tetbury - A crew from Malmesbury assisted Gloucestershire Fire and Res...Read more

Our performance

We constantly measure our performance, to ensure that you are receiving the quality of service that you rightly expect from us.

We are developing a performance management dashboard which will be available shortly. In the interim, if you would like to discuss any aspect of performance management, what we do or what outcomes we are achieving, please email our Head of Strategic Planning and Knowledge Management at [email protected]

Performance targets – what you can expect

The Fire & Rescue Services National Framework sets out the priorities and objectives for fire and rescue authorities to be accountable to communities for the service provided. Key to this is an understanding of the corporate targets that have been set, which enable you  to be assured of progress.

A number of key processes and strategic projects will be finalised during 2016/17 and a large amount of work is needed to bring together systems, data and definitions which will support the setting of effective corporate targets.

In these circumstances, we have developed a set of expectations so that you can judge how effectively we perform. It is anticipated that more work on defining these expectations will take place during 2017.

Expectations

By 2020, we will:

results found.