A Safe & Well visit is a completely free service offered by Dorset & Wiltshire Fire and Rescue Service to help keep our communities safe in their homes.
During the coronavirus pandemic we are still able to offer support to you in your home, albeit with a slightly different approach to help prevent the inadvertent spread of the virus.
Your safety is really important to us, so to help us before we visit your home we will telephone you to provide you with home fire safety advice and to identify if any additional equipment may be required, such as smoke, heat or CO alarms.
We will then arrange to visit you at a convenient time to install any equipment and briefly look around your home to identify any fire risks.
To help us keep you safe we will wear appropriate PPE whilst in your home and will ask you to remain at a safe distance away from us, as well as wear a face covering, if possible.
The Safe & Well discussion will cover topics such as:
- Using electricity safely
- Cooking safely
- Making an escape plan
- What to do if there is a fire
- Keeping children safe
- Good practice – night time routine and other points relevant to you
- Identifying and discussing any further support you may need if necessary
To request a free Safe & Well telephone appointment, please call 0800 038 2323 (please note that this is an answerphone service, monitored during office hours) or request a referral here.
A selection of free leaflets containing useful information on safety in and around the home are available here.
To find out more about how we use your data and to view our privacy notice click here.
Click here for a short video that introduces Safe and Well visits.