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Latest Incidents

25th November, 2023 - 6.44pm: Crews have tackled a blaze involving a canal boat on the water off Lon...Read more

25th November, 2023 - 15:14: Our crews from Poole fire station attended reports of two people trapp...Read more

25th November, 2023 - 10:00am: Our crews from Bridport, Beaminster and Lyme Regis raced to reports of...Read more

23rd November, 2023 - 08.17: Four fire crews attended a house fire in central Bournemouth this morn...Read more

What is Safe and Well?

A Safe and Well visit is a completely free service offered by Dorset & Wiltshire Fire and Rescue Service to help keep our communities safer in their homes.

Our Safe and Well provision is a good will advisory service to members of the public that meet our eligibility criteria.  During a visit we carry out a room by room check to provide you with appropriate advice and support to keep your household safer from the risk of fire.  We might also make recommendations, such as kitchen safety tips, how to improve the use of electrical items etc.  Following our visit we may signpost you to other agencies or services to help you access the appropriate support that might be required.

Your safety is important to us, so to help us before we visit your home, we will telephone you to discuss any concerns you may have and arrange to visit you at a convenient time. If we identify that you need detection during the visit, we can install our standard smoke, heat or carbon monoxide detectors where appropriate.

The Safe & Well discussion will cover topics such as:

To see if you are eligible for a Safe and Well Visit, please click here to complete a referral form or alternatively, call 0800 038 2323 and speak to a member of our Prevention Administration Team. If you do not qualify for a Safe and Well Visit, you will be sent safety information via email or letter. Or you can access our comprehensive website pages for a wide range of fire safety advice available here.

To find out more about how we use your data and to view our privacy notice click here.

Click here for a short video that introduces Safe and Well visits.


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