Emergency? Call 999

For general enquiries

Contact Us

Latest Incidents

23rd March, 2018 - 4.56pm: One pump from Weymouth attended a report of a car fire on the B3157 Ch...Read more

23rd March, 2018 - 3.45pm: One pump from Westlea attended a report of a vehicle fire on Great Wes...Read more

23rd March, 2018 - 2.19pm: One pump from Swindon and one pump from Stratton St. Margaret attended...Read more

23rd March, 2018 - 1.16pm: One pump from Ferndown and one pump from Springbourne were mobilised t...Read more

23rd March, 2018 - 9.48am: A crew from Westbourne released a baby accidentally locked in vehicle ...Read more

22nd March, 2018 - 2212: 2212 A fire in a rear garden spread to adjacent shed, fence and the ea...Read more

22nd March, 2018 - 2150: 2150 Swindon extinguish fire in a skip on Ocotal Way, Swindon...Read more

22nd March, 2018 - 2149: Springbourne assist ambulance crew with a casualty that required lifti...Read more

22nd March, 2018 - 2008: Salisbury attend abandoned caravan fire on Old Shaftesbury Drove, Coom...Read more

22nd March, 2018 - 1912: 2 x Poole Appliances attend a domestic grill pan fire involving food e...Read more

Statement regarding our Control System

Date: 22nd February, 2017

Below is our response to todays news coverage regarding our control system.

Assistant Chief Fire Officer John Aldridge said: “The Vision system has been used in Wiltshire since 1 July 2015, and has also been used for Dorset fire calls since August 2015. Since that time, all 999 calls have been answered.

“Every control room in the country has robust back-up systems and resilience arrangements in place to ensure that there is absolutely no interruption to our ability to answer and respond to emergency calls.

“In addition to this, our partnership with Hampshire and Devon & Somerset Fire and Rescue Services has provided significantly improved local resilience and a far more effective use of one another’s resources.

“The project with Capita is not yet closed down – a huge amount has been achieved to date and, while there have been issues, the partnership is working closely with Capita to address these and further develop the system. We are also working on improving network resilience across the partnership.

“The initial issues were very stressful for our staff, but we have put robust processes in place to support them and we have regular engagement meetings between staff, managers and Capita to ensure that progress is monitored and maintained, and concerns aired. There is certainly nothing for the public to be worried about – if you need the fire service, call 999 and we will respond.”


results found.

Post Holders: