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Latest Incidents

20th February, 2019 - 3.02pm: Swindon - One crew from the Stratton fire station were mobilised to mu...Read more

20th February, 2019 - 6.57am: Swindon - Crews from the Westlea and Swindon fire stations were mobili...Read more

20th February, 2019 - 06:34: At 06:34 we received a call reporting a road traffic collision on the ...Read more

19th February, 2019 - 22:26: At 22:26 we received a call reporting a house fire in St Margaret's Av...Read more

19th February, 2019 - 16:33: 16:33 A crew from Salisbury was mobilised to alarms sounding at a Dome...Read more

19th February, 2019 - 11:49: 11:49 A crew from Corsham was mobilised to alarms actuating at a Publi...Read more

19th February, 2019 - 09:47: 09:47 A crew from Swanage was mobilised to alarms sounding at a Reside...Read more

19th February, 2019 - 6.04am: Swindon- Two crews from Stratton were mobilised to a road traffic coll...Read more

18th February, 2019 - 3:35pm: One crew from Swindon fire station attending a residential premises in...Read more

18th February, 2019 - 3:13pm: Three crews from Poole fire station together with the aerial ladder pl...Read more

Statement regarding our Control System


Date: 22nd February, 2017

Below is our response to todays news coverage regarding our control system.

Assistant Chief Fire Officer John Aldridge said: “The Vision system has been used in Wiltshire since 1 July 2015, and has also been used for Dorset fire calls since August 2015. Since that time, all 999 calls have been answered.

“Every control room in the country has robust back-up systems and resilience arrangements in place to ensure that there is absolutely no interruption to our ability to answer and respond to emergency calls.

“In addition to this, our partnership with Hampshire and Devon & Somerset Fire and Rescue Services has provided significantly improved local resilience and a far more effective use of one another’s resources.

“The project with Capita is not yet closed down – a huge amount has been achieved to date and, while there have been issues, the partnership is working closely with Capita to address these and further develop the system. We are also working on improving network resilience across the partnership.

“The initial issues were very stressful for our staff, but we have put robust processes in place to support them and we have regular engagement meetings between staff, managers and Capita to ensure that progress is monitored and maintained, and concerns aired. There is certainly nothing for the public to be worried about – if you need the fire service, call 999 and we will respond.”

 

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