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Latest Incidents

22nd September, 2017 - 06:09: 06:09 A crew from Swindon was mobilised to alarms sounding at a Commer...Read more

21st September, 2017 - 22:11: 22:11 Crews from Wareham, Poole and the Rope Rescue team from Weymouth...Read more

21st September, 2017 - 22:11: 22:11 A crew from Devizes mobilised to a small fire involving a bin on...Read more

21st September, 2017 - 21:54 : 21:54 Crews from Wimborne and Poole mobilised to a fire involving a Ch...Read more

21st September, 2017 - 21:22: 21:22 A crew from Melksham mobilised to a fire involving a private veh...Read more

21st September, 2017 - 21:00: 21:00-INCIDENT UPDATE- All  Crews have now come away from the Incident...Read more

21st September, 2017 - 19:29: 19:29 19:29 A crew from Swindon was mobilised to a small fire in Fanst...Read more

21st September, 2017 - 19:05 : 19:05 Crews from Weymouth and Portland mobilised to reports of a Fire ...Read more

21st September, 2017 - 17:38: 17:38 A crew from Sturminster Newton mobilised to alarms sounding at a...Read more

21st September, 2017 - 3.15pm: Salisbury crew attended a road traffic collision involving two vehicle...Read more

Statement regarding our Control System


Date: 22nd February, 2017

Below is our response to todays news coverage regarding our control system.

Assistant Chief Fire Officer John Aldridge said: “The Vision system has been used in Wiltshire since 1 July 2015, and has also been used for Dorset fire calls since August 2015. Since that time, all 999 calls have been answered.

“Every control room in the country has robust back-up systems and resilience arrangements in place to ensure that there is absolutely no interruption to our ability to answer and respond to emergency calls.

“In addition to this, our partnership with Hampshire and Devon & Somerset Fire and Rescue Services has provided significantly improved local resilience and a far more effective use of one another’s resources.

“The project with Capita is not yet closed down – a huge amount has been achieved to date and, while there have been issues, the partnership is working closely with Capita to address these and further develop the system. We are also working on improving network resilience across the partnership.

“The initial issues were very stressful for our staff, but we have put robust processes in place to support them and we have regular engagement meetings between staff, managers and Capita to ensure that progress is monitored and maintained, and concerns aired. There is certainly nothing for the public to be worried about – if you need the fire service, call 999 and we will respond.”

 

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