Emergency? Call 999

For general enquiries

Contact Us

Latest Incidents

20th February, 2020 - 8:04am: A crew from Wimborne Fire Station have responded to alarms activating ...Read more

18th February, 2020 - 22:14: At 22:14, crews from Royal Wootton Bassett and Westlea attended a car ...Read more

18th February, 2020 - 09:52: A crew from Westlea attended Oakham Close, Toothill, Swindon where a 7...Read more

18th February, 2020 - 08:41: Crews from Bradford on Avon and Trowbridge were mobilised to Staverton...Read more

17th February, 2020 - 21:33: At 21:33, a crew from Malmesbury attended a road traffic collision inv...Read more

16th February, 2020 - 1:32pm: Swindon crew were mobilised to flooding of several properties. Good pr...Read more

16th February, 2020 - 12:12pm: We were called to assist a private property that were making their own...Read more

16th February, 2020 - 09:43am: A member of public made an emergency call as they had witnessed two sm...Read more

13th February, 2020 - 10.55am: 1) Driver and vehicle stuck in flood water Matchams Lane, Hurn - advic...Read more

14th February, 2020 - 7:02 PM : An Officer and the aerial platform from Swindon attended a dangerous s...Read more

Statement regarding our Control System


Date: 22nd February, 2017

Below is our response to todays news coverage regarding our control system.

Assistant Chief Fire Officer John Aldridge said: “The Vision system has been used in Wiltshire since 1 July 2015, and has also been used for Dorset fire calls since August 2015. Since that time, all 999 calls have been answered.

“Every control room in the country has robust back-up systems and resilience arrangements in place to ensure that there is absolutely no interruption to our ability to answer and respond to emergency calls.

“In addition to this, our partnership with Hampshire and Devon & Somerset Fire and Rescue Services has provided significantly improved local resilience and a far more effective use of one another’s resources.

“The project with Capita is not yet closed down – a huge amount has been achieved to date and, while there have been issues, the partnership is working closely with Capita to address these and further develop the system. We are also working on improving network resilience across the partnership.

“The initial issues were very stressful for our staff, but we have put robust processes in place to support them and we have regular engagement meetings between staff, managers and Capita to ensure that progress is monitored and maintained, and concerns aired. There is certainly nothing for the public to be worried about – if you need the fire service, call 999 and we will respond.”

 

results found.

Name:
Post Holders:
Grade: