If you use social media, you might like to look us up!
We’re @DWFireRescue/@dwfirerescue on X (formerly Twitter), Facebook, Instagram, YouTube, TikTok and Threads.
Incident updates are posted by our Control room and can be found at www.twitter.com/DWFireControl or @DWFireControl
You can find Dorset & Wiltshire Fire and Rescue Service on LinkedIn: www.linkedin.com/company/dorset-&-wiltshire-fire-and-rescue-service
Many of our fire stations, officers, departments and initiatives have their own social media accounts. Check out the lists below to see who to follow!
Reporting fires or requesting help with an incident
Please do not use our social media pages to report a fire or to request help with an incident. If you need to report something to us, please call 999 in an emergency or for non-emergency enquiries, please call 01722 691000.
Comments and private messages
We love talking to you and welcome your feedback, but please do not post any comment or message that:
- Is abusive, defamatory, threatening, racist, homophobic, obscene, sexist, discriminatory, religiously offensive or generally rude. This includes anything containing profanities, which will be automatically hidden.
- Includes links to anything considered to be spam or malicious software (phishing, spyware, etc.), or are notably unrelated to the original post.
- Includes false or misleading information.
- Violates any UK law or regulation, including copyright law and intellectual property rights.
- Are persistent or repetitive (nuisance or malicious), the volume of which could affect our service to other people.
- Breaches the terms of service and/or community standards of the social media platform.
You are responsible for what you write, and anything you write is public. Any views you express on our page are yours and not those of Dorset & Wiltshire Fire and Rescue Service. We do not endorse or support any opinions made on our page other than those made by us.
Breaching our rules
We will hide messages which we believe breach our rules.
- If your comment breaches our rules, you will be warned only once; if you breach them again, you risk being banned from our page.
- If your comment/message violates UK law, it will be recorded and we will forward details on to the relevant agency to investigate.
- If your comments/messages result in a breach of rule 5, you may be liable to prosecution under the Malicious Communications Act, Sec. 5 of the Public Order Act.
Reporting breaches of Facebook Terms and Policies
If you’ve seen something on Facebook that you think is wrong and breaches their terms and policies, you should contact them directly – click here.
Reporting breaches of X/Twitter Terms of Service
If you’ve seen something on X/Twitter that you think is wrong and breaches their terms and policies, you should contact them directly: https://help.twitter.com/en/rules-and-policies/twitter-report-violation
Reporting breaches of Instagram Terms and Policies
If you’ve seen something on Instagram that you think is wrong and breaches their terms and policies, you should contact them directly: https://help.instagram.com/