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25th November, 2023 - 6.44pm: Crews have tackled a blaze involving a canal boat on the water off Lon...Read more

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Over recent years, we have seen more and more properties affected by flooding during periods of significant rain.

Flooding can be caused by rivers and watercourses overflowing; it can also be caused by drains and culverts being unable to cope with excess surface water on the roads. Everyone whose home is at risk of flooding should have a plan of what to do if the worst happens.

Please note, the fire and rescue service may not always be able to help in the event of a flood. While your property may be flooded, there has to be a certain level of water before we can pump it away, and we have to be able to pump it somewhere without it having a detrimental effect elsewhere. This often means waiting until the rain has stopped or the river level has fallen.

As such, a fire crew will not automatically be sent; depending on the volume of calls, we may be able to send an officer to assess the situation and, if they feel that we can assist, they will call for a fire crew. The fire service can only help in certain situations, such as if there is risk to life, or water is affecting electrics, leading to a risk of fire. Please only call 999 if these risks exist.

Preparing for a flood

When flooding starts

Use the following links to be clear on what support your local council may be able to offer, either before or during a flood:

Travelling in flooded areas

If you are travelling through areas affected by flooding, please follow this advice:

After the flood

Flooding and your electrics

The following advice has been provided by Electrical Safety First for anyone dealing with flood damage to their home:


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