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Latest Incidents

12th April, 2024 - 18.35: Bournemouth - At 18.25 this evening, control received several calls re...Read more

10th April, 2024 - 14.39pm: Calne - This afternoon control received a call from Police, regarding ...Read more

9th April, 2024 - 4.16pm: We were called to a restaurant in Easton Town, Sherston  for a well-de...Read more

9th April, 2024 - 7.30pm: We received multiple 999 calls with reports of a heath fire, affecting...Read more

8th April, 2024 - 1.01pm: We were called to the A303 at Chicklade, the junction with the A350 af...Read more

7th April, 2024 - 16:57: Crews are currently dealing with a heath fire on Talbot heath. Crews a...Read more

Reporting faults and repairs

Regulation 7 of the Fire Safety (England) Regulations 2022 requires Responsible Persons of high-rise residential buildings to undertake monthly routine checks of specific fire safety equipment, namely:

Where faults with any of this equipment are identified, the Responsible Person must take steps to rectify the fault. If the fault cannot be rectified within 24 hours, then the fault must be reported to the fire and rescue service. The fire and rescue service must also be informed once the fault has been rectified.

Highlighting faults with equipment, which both residents and firefighters may rely on for their safety, will allow DWFRS to factor the information into any operational response.

Faults with the above equipment that cannot be rectified within 24 hours should be reported using the online fault reporting form. Upon completion, a fault reference number will be provided – you should keep a record of this for when the equipment has been repaired.

To help you gather the information captured by the online form, a Word version of it can be downloaded here.

Faults that have been rectified can be reported using the online repair reporting form. Providing the fault reference number given at the time it was originally reported will allow the repair to be easily aligned with the fault, and reduce the amount of information that must be provided.

To help you gather the information captured by the online form, a Word version of it can be downloaded here.

Person completing the report

The forms should only be completed by persons acting in an authorised capacity on behalf of the Responsible Person.

If you are a resident and/or leaseholder who has identified concerns with your building, in the first instance you should contact the Responsible Person for your building. If you want to report a fire safety complaint, do not use the above form – instead, please contact us via [email protected]

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