Emergency? Call 999

For general enquiries

Contact Us

Latest Incidents

28th April, 2017 - 07.53pm: A fire crew from Springbourne and a Landrover pump from Christchurch h...Read more

28th April, 2017 - 07.21pm: Fire crews from Wilton and Tisbury have extinguished a chimney fire at...Read more

28th April, 2017 - 06.57pm: One fire crew from Westbourne have extinguished a fire involving a sma...Read more

28th April, 2017 - 05.58pm: Fire crews from Maiden Newton and Yeovil (Devon and Somerset Fire and ...Read more

28th April, 2017 - 5.04pm: Yatton Keynell - One crew from Chippenham were called to a fire in a g...Read more

28th April, 2017 - 2.59pm: Upton - 2 pumps were mobilised from Poole to a car fire on the Upton B...Read more

28th April, 2017 - 12.20pm: Trowbridge - A crew from Bradford On Avon who were standing by at Trow...Read more

28th April, 2017 - 10.13am: Trowbridge - Crews from Trowbridge were called to a premises in Wingfi...Read more

28th April, 2017 - 9.00am: Bournemouth - A crew from Springbourne attended a property where they ...Read more

28th April, 2017 - 7.28am: Tetbury - A crew from Malmesbury assisted Gloucestershire Fire and Res...Read more

Special Service cost recovery

The Service is often called to attend incidents which fall outside of our statutory duties (fire safety, firefighting, road traffic collisions and emergencies) as described in Sections 6, 7, 8 and 9 of the Fire Services Act (2004).

Where practicable, our Service Control Centre will advise callers of other organisations or trades companies that would be more appropriate to help resolve their issue, for example a locksmith.

However, there are occasions where we may agree to provide a service that is outside our core functions, but we will seek to recover our costs in most ‘non-emergency’ circumstances. The application of charges is discretionary and may be waived by the Incident Commander where there are any humanitarian or welfare concerns. Wherever there is a risk to human life or public safety, then this procedure does not apply.

Charges effective from 1 April 2016

APPLIANCES Charge per hour or part of hour
Aerial appliance and support pump crews £271.86 + VAT
Aerial appliance and crew £135.52 + VAT
Water tender or other major appliance and crew £271.86 + VAT

 

Land Rover and crew £172.38 + VAT
Portable pump, transport and crew £203.03 + VAT
Large animal/tech rescue (rope/water) £306.27 + VAT

 The above charges are inclusive of fuel, normal equipment carried on the appliance and crew. 

SALVAGE SHEETS  
Salvage sheets (to be retained by client) £54.00 + VAT per sheet

PROVISION OF DWFRS EMPLOYEES

The employment of a DWFRS employee on any duty, who does not form a part of a crew on an appliance, is charged at £32.00 + £6.40 VAT per hour. 

REPORTS AND INTERVIEWS  
Abstract of Incident Recording System (IRS) £60 + VAT
Copy of a Fire Investigation report – Minor £90 + VAT
Interview for first hour then hourly rate after £102 + VAT

           

 

 

 

results found.