Emergency? Call 999

For general enquiries

Contact Us

Latest Incidents

13th December, 2017 - 9.00pm: At 9.00pm we received a call to water entering a property in Manor Roa...Read more

12th December, 2017 - 6.05pm: At 6.05pm we received a call to a chimney fire in Cricklade Road, Swin...Read more

12th December, 2017 - 5.46pm: At 5.46pm we received a call to a chimney fire in Frobisher Drive, Swi...Read more

12th December, 2017 - 5.42pm: At 5.42pm we received a call to a fuel spill in Tolpuddle Gardens, Bou...Read more

12th December, 2017 - 5.32pm: At 5.32pm we received  a call to a fire in a domestic property in Roya...Read more

12th December, 2017 - 13:24: Crews from Shaftesbury, Gillingham and Sturminster Newton attended a R...Read more

12th December, 2017 - 08:55: Crews from Shaftesbury and Mere attend reports of smell of smoke at a ...Read more

12th December, 2017 - 08:09: Crew from Swindon attend a car fire on Frankland Road.  Extinguished 2...Read more

11th December, 2017 - 11.12am: Salisbury- Two crews from Salisbury and one from Wilton along with Red...Read more

11th December, 2017 - 4.32am: Highworth - Crews from Stratton and Swindon and an officer attended a ...Read more

Special Service cost recovery

The Service is often called to attend incidents which fall outside of our statutory duties (fire safety, firefighting, road traffic collisions and emergencies) as described in Sections 6, 7, 8 and 9 of the Fire Services Act (2004).

Where practicable, our Service Control Centre will advise callers of other organisations or trades companies that would be more appropriate to help resolve their issue, for example a locksmith.

However, there are occasions where we may agree to provide a service that is outside our core functions, but we will seek to recover our costs in most ‘non-emergency’ circumstances. The application of charges is discretionary and may be waived by the Incident Commander where there are any humanitarian or welfare concerns. Wherever there is a risk to human life or public safety, then this procedure does not apply.

Charges effective from 1 April 2016

APPLIANCES Charge per hour or part of hour
Aerial appliance and support pump crews £271.86 + VAT
Aerial appliance and crew £135.52 + VAT
Water tender or other major appliance and crew £271.86 + VAT

 

Land Rover and crew £172.38 + VAT
Portable pump, transport and crew £203.03 + VAT
Large animal/tech rescue (rope/water) £306.27 + VAT

 The above charges are inclusive of fuel, normal equipment carried on the appliance and crew. 

SALVAGE SHEETS  
Salvage sheets (to be retained by client) £54.00 + VAT per sheet

PROVISION OF DWFRS EMPLOYEES

The employment of a DWFRS employee on any duty, who does not form a part of a crew on an appliance, is charged at £32.00 + £6.40 VAT per hour. 

REPORTS AND INTERVIEWS  
Abstract of Incident Recording System (IRS) £60 + VAT
Copy of a Fire Investigation report – Minor £90 + VAT
Interview for first hour then hourly rate after £102 + VAT

           

 

 

 

results found.

Name:
Post Holders:
Grade: