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Latest Incidents

31st July, 2021 - 13.25: Two fire crews are currently in attendance on the A35 Puddletown Bypas...Read more

31st July, 2021 - 08.10: A fire crew from Christchurch responded to an alarm activation at a re...Read more

31st July, 2021 - 07.50: Fire crews from Westbourne, Springbourne and Redhill Park responded to...Read more

30th July, 2021 - 10.01pm: Christchurch - Call from Police for a single vehicle road traffic coll...Read more

30th July, 2021 - 7.29pm: Bournemouth - Crews from Redhill Park and Westbourne used a hose reel ...Read more

28th July, 2021 - 11:16am: Crews from Pewsey, Marlborough and Devizes were mobilised to a report ...Read more

27th July, 2021 - 9:01pm: Fire domestic - Bournemouth. Two crews from Springbourne and Redhill P...Read more

27th July, 2021 - 9:52pm: Gallows Hill - Three crews from Wareham and Bere Regis are in attendan...Read more

27th July, 2021 - 14:57: RWB, Westlea and Swindon attended an RTC in Thornhill. 2 casualties as...Read more

27th July, 2021 - 10:03: 2 x crews from Chippenham and a nearby MOD appliance attended an RTC o...Read more

Automatic fire alarms

As of 1 April 2020, the Service will no longer attend Automatic Fire Alarms (AFAs) at commercial premises between the hours of 8am and 6pm, Monday to Sunday – click here for more.

This policy has been introduced to reduce the number of unwanted fire signals attended by fire crews. Such mobilisations can cause unnecessary risk to firefighters and the public, take up crucial time, and may delay a response to a genuine emergency.

We will still always attend for AFA activations:

Click here to view our information leaflet.

Unwanted fire signals have many different causes, most of which can be dealt with by careful planning. Investigating the causes of false alarms will provide you with important information to help you manage your system.

The correct positioning of detection devices and call points is essential. False alarms can be caused by activation of the system for reasons other than a fire, including:

If your business has a problem with false alarms, contact your alarm installer or maintenance contractor. Any changes to your fire alarm system should be risk assessed prior to implementation.

Click here for some frequently asked questions about automatic fire alarms.

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