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10th April, 2024 - 14.39pm: Calne - This afternoon control received a call from Police, regarding ...Read more

9th April, 2024 - 4.16pm: We were called to a restaurant in Easton Town, Sherston  for a well-de...Read more

9th April, 2024 - 7.30pm: We received multiple 999 calls with reports of a heath fire, affecting...Read more

8th April, 2024 - 1.01pm: We were called to the A303 at Chicklade, the junction with the A350 af...Read more

7th April, 2024 - 16:57: Crews are currently dealing with a heath fire on Talbot heath. Crews a...Read more

7th April, 2024 - 08:38: Crew from Swanage Fire Station attended to a fire that could be seen f...Read more

Automatic fire alarms

As of 1 April 2024, the Service will no longer attend Automatic Fire Alarms (AFA’s) at low risk commercial premises. During 2022/23, the Service attended 1,946 AFA’s in commercial premises which turned out to be unwanted fire signals (false alarms).

This change is being introduced to reduce the number of unwanted fire signals attended by fire crews. Such mobilisations can cause unnecessary risks to the public and responding firefighters, cause disruption to the business, and may delay a response to a genuine emergency.

We will still attend for AFA activations:

Click here to find out how you can reduce fire alarm activations or take a look at our information leaflet.

Fire safety legislation says it is the responsibility of premises, not the fire service, to investigate the cause of Automatic Fire Alarms, whether there is a fire or not.

We have collated some frequently asked questions about automatic fire alarms.

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