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Latest Incidents

28th May, 2020 - 5:18am: A well established fire in an industrial unit. Being extinguished usin...Read more

27th May, 2020 - 11:08 : Hurst Heath - Crews from the Bere Regis fire station were mobilised to...Read more

27th May, 2020 - 11:02: Bradford-on-Avon - Crews from the Bradford-on-Avon fire station were m...Read more

27th May, 2020 - 1.25pm: Bournemouth - Crews from Springbourne, Christchurch and Westbourne fir...Read more

27th May, 2020 - 8.30am: Poole - One crew from the Poole fire station were mobilised to a repor...Read more

25th May, 2020 - 1.05pm: Two pumps and the aerial from Swindon and one pumps from Stratton were...Read more

23rd May, 2020 - 01:13: At 01:13hrs Swindon were mobilised to a flood from internal source, cr...Read more

22nd May, 2020 - 20:48: At 20:48hrs Chippenham were mobilised to a fire in the open, this was ...Read more

22nd May, 2020 - 19:50: At 19:50hrs Swindon mobilised to alarms sounding, this turned out to b...Read more

22nd May, 2020 - 18:26: At 18:26hrs Ferndown mobilised to alarms sounding in a residential pro...Read more

Automatic fire alarms

As of 1 April 2020, the Service will no longer attend Automatic Fire Alarms (AFAs) at commercial premises between the hours of 8am and 6pm, Monday to Sunday – click here for more.

This policy has been introduced to reduce the number of unwanted fire signals attended by fire crews. Such mobilisations can cause unnecessary risk to firefighters and the public, take up crucial time, and may delay a response to a genuine emergency.

We will still always attend for AFA activations:

Click here to view our information leaflet.

Unwanted fire signals have many different causes, most of which can be dealt with by careful planning. Investigating the causes of false alarms will provide you with important information to help you manage your system.

The correct positioning of detection devices and call points is essential. False alarms can be caused by activation of the system for reasons other than a fire, including:

If your business has a problem with false alarms, contact your alarm installer or maintenance contractor. Any changes to your fire alarm system should be risk assessed prior to implementation.

Click here for some frequently asked questions about automatic fire alarms.

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