Corporate Communications & Engagement
This department’s principal areas of responsibility are:
- Internal and external communications
- Campaigns
- Media relations, training and support to operational officers
- Corporate videos and promotion
- Website and intranet
- Social media
- Graphic design and photography
- Ceremonial awards
- Middle manager engagement days
Information Governance
This department’s principal areas of responsibility are:
- Management of policy and procedure framework
- Information security assurance
- Cyber security
- Data sharing agreements and arrangements
- Data protection and Regulation of Investigatory Powers
- Freedom of Information and transparency
Data & Analytics
This department’s principal areas of responsibility are:
- Corporate systems and data management
- Data analysis
- Mapping
- Dashboards
- KPIs (Key Performance Indicators) and performance data
Executive and Democratic Services
This department’s principal areas of responsibility are:
- Democratic and Member Services
- Executive support to the Chief Fire Officer and the Strategic Leadership Team
- Compliments and complaints
- Meetings and briefings procedure
- Switchboard
ICT
This department’s principal areas of responsibility are:
- Digital Transformation
- Procurement and management of software systems
- Procurement and management of ICT hardware
- Service Desk and technical support
- Network and security management