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Latest Incidents

22nd June, 2018 - 1.46pm: Chimney fire- A crew from Devizes attended a chimney fire on Close lan...Read more

22nd June, 2018 - 11.26am: Poole- A crew from Poole attended a small fire in the open on Ridgeway...Read more

22nd June, 2018 - 10:19am: Wareham- One crew from Swanage and one from Poole attended a domestic ...Read more

22nd June, 2018 - 10:18am: Shaftesbury- A crew from Shaftesbury attended a bin fire on Bimbport, ...Read more

22nd June, 2018 - 9.08am: Redcliffe- Crews from Wareham and Poole and a land rover from Hamworth...Read more

22nd June, 2018 - 7.55am: West Parley- A crew from Redhill attended a car fire on Glenmore road,...Read more

21st June, 2018 - 10.31pm: One pump from Redhill Park was mobilised to a report of a fire in the ...Read more

21st June, 2018 - 7.43pm: One pump from Ferndown and one pump from Redhill were mobilised to sev...Read more

21st June, 2018 - 7.14pm: One pump from Westbourne was mobilised to a report of a rubbish fire o...Read more

21st June, 2018 - 6.51pm: One pump from Corsham was mobilised to a report of a fire now out at a...Read more

Knowing our communities

At a county and local level, we produce detailed community profiles about the people and places of Dorset and Wiltshire, which include statistical data on areas such as gender, age, people living alone and disability.

We analyse national and local data to find out which groups in our communities are most vulnerable and at risk in terms of fire and road traffic collisions. We add to this local information about risks and monitor the number of accidental dwelling fires. When our data highlights risks or issues in an area, we involve staff, relevant partners and community groups and work together to identify potential solutions.

We get to know our communities through initiatives such as:

As well as looking at communities on a geographical basis, we research the needs of different groups, including those with protected characteristics. We have a number of partnerships with other local authorities, agencies and community groups. Working with partners helps us to engage with communities and meet their diverse needs.

Getting to know our service users

We use incident data, debriefs and surveys to identify who uses our services, and which groups of people are most or least likely to use them in the future, and to get feedback about how satisfied they are with the service they receive. All of this information is published as part of the Community Safety Plan.

Getting to know our staff and volunteers

In addition to monitoring the composition of our workforce, we seek and listen to the views of our staff and volunteers through regular staff meetings, a change forum, volunteer ‘Face2face days’, focus groups and surveys.

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