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Latest Incidents

28th May, 2020 - 5:18am: A well established fire in an industrial unit. Being extinguished usin...Read more

27th May, 2020 - 11:08 : Hurst Heath - Crews from the Bere Regis fire station were mobilised to...Read more

27th May, 2020 - 11:02: Bradford-on-Avon - Crews from the Bradford-on-Avon fire station were m...Read more

27th May, 2020 - 1.25pm: Bournemouth - Crews from Springbourne, Christchurch and Westbourne fir...Read more

27th May, 2020 - 8.30am: Poole - One crew from the Poole fire station were mobilised to a repor...Read more

25th May, 2020 - 1.05pm: Two pumps and the aerial from Swindon and one pumps from Stratton were...Read more

23rd May, 2020 - 01:13: At 01:13hrs Swindon were mobilised to a flood from internal source, cr...Read more

22nd May, 2020 - 20:48: At 20:48hrs Chippenham were mobilised to a fire in the open, this was ...Read more

22nd May, 2020 - 19:50: At 19:50hrs Swindon mobilised to alarms sounding, this turned out to b...Read more

22nd May, 2020 - 18:26: At 18:26hrs Ferndown mobilised to alarms sounding in a residential pro...Read more

Knowing our communities

At a county and local level, we produce detailed community profiles about the people and places of Dorset and Wiltshire, which include statistical data on areas such as gender, age, people living alone and disability.

We analyse national and local data to find out which groups in our communities are most vulnerable and at risk in terms of fire and road traffic collisions. We add to this local information about risks and monitor the number of accidental dwelling fires. When our data highlights risks or issues in an area, we involve staff, relevant partners and community groups and work together to identify potential solutions.

We get to know our communities through initiatives such as:

As well as looking at communities on a geographical basis, we research the needs of different groups, including those with protected characteristics. We have a number of partnerships with other local authorities, agencies and community groups. Working with partners helps us to engage with communities and meet their diverse needs.

Getting to know our service users

We use incident data, debriefs and surveys to identify who uses our services, and which groups of people are most or least likely to use them in the future, and to get feedback about how satisfied they are with the service they receive. All of this information is published as part of the Community Safety Plan.

Getting to know our staff and volunteers

In addition to monitoring the composition of our workforce, we seek and listen to the views of our staff and volunteers through regular staff meetings, a change forum, volunteer ‘Face2face days’, focus groups and surveys.

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