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Latest Incidents

27th February, 2020 - 11:54: Crews from Blandford and Sturminster Newton attend reports of an explo...Read more

26th February, 2020 - 18:50: Crews in Warminster attended a chimney fire in Bishopstrow, Warminster...Read more

26th February, 2020 - 03:44: We received the call at 03:44 this morning to reports of a fire at a s...Read more

26th February, 2020 - 09:53: 09:53 Crew from Westbourne attended a car fire on Wessex Way roundabou...Read more

26th February, 2020 - 09:14: 09:14 Our crew from Westlea released a 4 year old boy and a 2 year old...Read more

25th February, 2020 - 4:30pm: Malmesbury - A crew from Chippenham are currently in attendance at a f...Read more

25th February, 2020 - 10:00am: Winterborne Monkton - Two crews from Dorchester attended a road traffi...Read more

25th February, 2020 - 06:07 AM : Crews have attended a road traffic collision involving 1 vehicle, 1 ma...Read more

25th February, 2020 - 01:50 AM : Crews have attended another house fire in the early hours this morning...Read more

25th February, 2020 - 01:49 AM: Crews have a attended a domestic house fire in the early hours this mo...Read more

Knowing our communities

At a county and local level, we produce detailed community profiles about the people and places of Dorset and Wiltshire, which include statistical data on areas such as gender, age, people living alone and disability.

We analyse national and local data to find out which groups in our communities are most vulnerable and at risk in terms of fire and road traffic collisions. We add to this local information about risks and monitor the number of accidental dwelling fires. When our data highlights risks or issues in an area, we involve staff, relevant partners and community groups and work together to identify potential solutions.

We get to know our communities through initiatives such as:

As well as looking at communities on a geographical basis, we research the needs of different groups, including those with protected characteristics. We have a number of partnerships with other local authorities, agencies and community groups. Working with partners helps us to engage with communities and meet their diverse needs.

Getting to know our service users

We use incident data, debriefs and surveys to identify who uses our services, and which groups of people are most or least likely to use them in the future, and to get feedback about how satisfied they are with the service they receive. All of this information is published as part of the Community Safety Plan.

Getting to know our staff and volunteers

In addition to monitoring the composition of our workforce, we seek and listen to the views of our staff and volunteers through regular staff meetings, a change forum, volunteer ‘Face2face days’, focus groups and surveys.

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