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Latest Incidents

28th April, 2017 - 07.53pm: A fire crew from Springbourne and a Landrover pump from Christchurch h...Read more

28th April, 2017 - 07.21pm: Fire crews from Wilton and Tisbury have extinguished a chimney fire at...Read more

28th April, 2017 - 06.57pm: One fire crew from Westbourne have extinguished a fire involving a sma...Read more

28th April, 2017 - 05.58pm: Fire crews from Maiden Newton and Yeovil (Devon and Somerset Fire and ...Read more

28th April, 2017 - 5.04pm: Yatton Keynell - One crew from Chippenham were called to a fire in a g...Read more

28th April, 2017 - 2.59pm: Upton - 2 pumps were mobilised from Poole to a car fire on the Upton B...Read more

28th April, 2017 - 12.20pm: Trowbridge - A crew from Bradford On Avon who were standing by at Trow...Read more

28th April, 2017 - 10.13am: Trowbridge - Crews from Trowbridge were called to a premises in Wingfi...Read more

28th April, 2017 - 9.00am: Bournemouth - A crew from Springbourne attended a property where they ...Read more

28th April, 2017 - 7.28am: Tetbury - A crew from Malmesbury assisted Gloucestershire Fire and Res...Read more

Knowing our communities

At a county and local level, we produce detailed community profiles about the people and places of Dorset and Wiltshire, which include statistical data on areas such as gender, age, people living alone and disability.

We analyse national and local data to find out which groups in our communities are most vulnerable and at risk in terms of fire and road traffic collisions. We add to this local information about risks and monitor the number of accidental dwelling fires. When our data highlights risks or issues in an area, we involve staff, relevant partners and community groups and work together to identify potential solutions.

We get to know our communities through initiatives such as:

As well as looking at communities on a geographical basis, we research the needs of different groups, including those with protected characteristics. We have a number of partnerships with other local authorities, agencies and community groups. Working with partners helps us to engage with communities and meet their diverse needs.

Getting to know our service users

We use incident data, debriefs and surveys to identify who uses our services, and which groups of people are most or least likely to use them in the future, and to get feedback about how satisfied they are with the service they receive. All of this information is published as part of the Community Safety Plan.

Getting to know our staff and volunteers

In addition to monitoring the composition of our workforce, we seek and listen to the views of our staff and volunteers through regular staff meetings, a change forum, volunteer ‘Face2face days’, focus groups and surveys.

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